Thank you for visiting and shopping with us!
We are dedicated to delivering your orders quickly and securely. Below are the terms and conditions that
constitute our Shipping Policy for the USA market.
1. SHIPPING DESTINATIONS
We ship exclusively to addresses within the United States (USA).
We do not offer international shipping at this time.
2. SHIPPING COSTS
Standard Shipping: Free shipping on all orders across the USA.
There are no hidden handling fees or unexpected charges added at checkout.
3. HANDLING, TRANSIT, AND ORDER CUT-OFF TIMES
Please review our standard processing and delivery schedules below:
Specification Details (Business Days)
Order Cut-off Time 5:00 PM (EST) - Monday to Friday
Handling Time (Processing) 1–3 Business Days (Monday to Friday)
Transit Time (Delivery) 3–7 Business Days (Monday to Friday)
4. SHIPPING CARRIERS
To ensure safe and reliable delivery, all orders are shipped via trusted US domestic carriers:
USPS (United States Postal Service)
FedEx
UPS
5. SHIPMENT TRACKING
Once your package is handed over to the carrier, you will receive a shipment confirmation email
containing your tracking number.
You can monitor your order's journey directly on the official carrier's tracking portal.
6. ADDRESS ACCURACY & MODIFICATIONS
Customer Responsibility: Please ensure your delivery address is accurate and complete at
checkout. We are not responsible for packages delivered to an incorrect address provided by the
buyer.
Address Changes: If you notice an error in your shipping details, please contact our support team
within 12 hours of placing your order to request an update.
7. ITEMS DAMAGED OR MISSING IN TRANSIT
If your package arrives damaged, please take clear photos of the packaging and contact our customer
support immediately.
For lost or missing packages with a "Delivered" status, please contact the shipping carrier directly
before reaching out to us.
8. CONTACT US
If you have any questions or require assistance regarding the shipping and delivery of your order, our
customer service team is always happy to help.
Customer Support
For all shipping inquiries, please contact us at:
Email: support@luxk.shop
Address: 2070 Barrett Ave,SAN JOSE ,CA-95124,USA